Hosting servers are offline pending Highlander getting in touch with IWEB, the server itself is perfectly fine, everyone accounts are fine. A bug in Microsoft Virtual Server software has knocked the network adapter offline.
This happens to be the one and only thing that cannot be fixed remotely. It must be done in person at the site of the server. It is indeed a bug, a software bug inside of Microsoft Hyper-V software that has knocked it offline. It's already been confirmed on MS Technet.
Hopefully the downtime won't be too long